Acceptance of These Terms
By accessing or using the website at solitairejewelleryboutique.com ("Site"), you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please stop using the Site immediately.
We reserve the right to amend these Terms at any time by posting the updated version on this page. Continued use of the Site after any amendments constitutes your acceptance of the revised Terms.
About Solitaire Jewellery Boutique
Solitaire Jewellery Boutique ("Solitaire", "we", "us", "our") is a family-owned jewellery retail boutique located at Lane of Skin Mantraa, 113/65B, Behind Hotel Royal Cliff, Khalasi Line, Swaroop Nagar, Kanpur, Uttar Pradesh 208002, India. We specialise in polki, antique gold, temple jewellery, and GIA/IGI-certified diamond jewellery, curated by hand and sold exclusively in-store.
You may contact us via WhatsApp at +91 89578 04161 or visit us in person Monday to Saturday between 12 noon and 8 PM. Sunday viewings are available by appointment.
Nature of This Website — No Online Sales
This Site is a digital presence and informational resource for our physical boutique. Please note the following important points before interacting with us through this website:
- No products are sold or delivered through this website under any circumstances. All purchases and transactions take place exclusively in-store at our Kanpur boutique.
- Pieces shown on this website are for illustrative purposes, to help you discover our collections before visiting us.
- Enquiries submitted through the contact form or via WhatsApp do not constitute an offer to sell, a reservation, or a contract of any kind.
- We do not accept payment — of any amount or through any method — through this website.
- Confirming an appointment through this website does not reserve or hold a piece for you.
Product Information and Descriptions
We make every reasonable effort to present our jewellery accurately, including through photographs, videos, material descriptions, and certification details. However, you should be aware of the following:
- Photographs and videos may not reproduce the exact colour, lustre, texture, or scale of the physical piece. Please visit us in-store or request a video via WhatsApp for a more accurate impression.
- Availability of specific pieces is subject to change without prior notice. We will confirm current availability when you contact us.
- Specifications such as weight, stone dimensions, and carat weight are indicative and may vary slightly from piece to piece, particularly for handcrafted and made-to-order items.
- Certifications cited on this website (GIA, IGI, BIS Hallmark) are specific to the piece described and are not transferable or interchangeable with any other piece.
- Any comparison or estimate of gemstone quality, colour, or clarity is descriptive in nature and is not a substitute for a formal grading report.
Pricing and Availability
All prices on this website are provided on enquiry only. We do not publish fixed prices online because gold, diamond, polki, and other gemstone prices are linked to daily market rates and may change without notice. The following conditions apply:
- The price of any piece will be communicated to you at the time of your enquiry or in-store visit, based on the prevailing market rate on that date.
- A price quoted via WhatsApp or in writing is indicative and remains valid only for a limited period, after which it is subject to revision if market conditions change materially.
- We reserve the right to revise prices at any time without prior notice.
- The display of a piece on this website does not constitute an offer to sell at any particular price.
Appointment and Consultation Bookings
When you book a bridal consultation, private viewing, or any other appointment through our website, the following conditions apply:
- Your booking is provisional until it is confirmed by a member of our team via WhatsApp or telephone.
- We may need to reschedule or cancel an appointment if unforeseen circumstances arise; we will notify you as early as possible.
- If you need to cancel or reschedule, please give us at least 24 hours' notice. Frequent last-minute cancellations may result in a longer lead time for your next booking.
- Attending a consultation or private viewing does not constitute or imply any commitment to purchase on either party's part.
Intellectual Property Rights
All content on this Site — including but not limited to photographs, videos, text, copy, design, logo, wordmark, brand elements, and the selection and arrangement of content — is the exclusive property of Solitaire Jewellery Boutique or is used by us under a valid licence. This content is protected under the Copyright Act, 1957 (India) and applicable international intellectual property law.
- You may not copy, reproduce, distribute, publish, modify, display, create derivative works from, or commercially exploit any content from this Site without our prior written permission.
- Sharing our photographs on your personal social media with appropriate credit to @solitairejewelleryboutique and a link to our website is permitted and appreciated.
- Wholesale reproduction or use of our photographs, videos, or copy for commercial purposes — including on marketplaces, aggregator sites, or competitor websites — is strictly prohibited.
- Unauthorised use of our trademark, brand name, or logo in a way that misrepresents your association with Solitaire is not permitted and may result in legal action.
Prohibited Uses
By using this Site, you agree not to:
- Submit false, misleading, fraudulent, or malicious enquiries or information.
- Attempt to gain unauthorised access to our website, servers, databases, or any connected systems.
- Introduce or transmit malware, viruses, ransomware, spyware, or any other harmful code or software.
- Use automated tools, bots, or scrapers to harvest, copy, or aggregate content, product descriptions, pricing information, or photographs from this Site without our prior written consent.
- Impersonate Solitaire Jewellery Boutique, our staff, or any other person or entity.
- Use this Site in any manner that violates applicable Indian law, including but not limited to the Information Technology Act, 2000.
Disclaimers and Limitation of Liability
To the fullest extent permitted by applicable law:
- This Site is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including any warranty of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement.
- We do not warrant that the Site will be uninterrupted, error-free, free of viruses, or free of other harmful components.
- We are not liable for any direct, indirect, incidental, consequential, special, or punitive loss or damage arising from your use of, or inability to use, this Site or any content or information on it.
- Our total liability to you, in cases where liability cannot be excluded by law, shall not exceed the value of the specific piece you purchased from us in-store (if any).
- We are not responsible for any delays, errors, or failures resulting from circumstances beyond our reasonable control, including internet outages, cyberattacks, natural events, labour disputes, government action, or pandemic conditions.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the Consumer Protection Act, 2019 or other mandatory provisions of Indian law.
Third-Party Links and Content
This Site may contain links to external websites — such as GIA (gia.edu) or IGI (igi.org) for certificate verification, Google Maps for store directions, or our social media profiles. These links are provided for your convenience only. We do not endorse, control, or take any responsibility for the content, accuracy, privacy practices, or availability of any linked third-party website. Accessing third-party sites from links on our website is at your own risk.
Privacy
Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, protect, and share your personal data in accordance with the DPDPA 2023 and the IT Rules 2011. Please review it at /legal/privacy.
Governing Law and Jurisdiction
These Terms are governed by, and shall be construed in accordance with, the laws of the Republic of India. Any dispute, claim, or controversy arising out of or relating to these Terms, or your use of this Site, shall be subject to the exclusive jurisdiction of the competent civil courts located in Kanpur, Uttar Pradesh, India. You hereby irrevocably consent to such jurisdiction and waive any objection to proceedings in those courts on grounds of inconvenient forum.
Dispute Resolution
We believe that most disagreements can be resolved quickly and amicably. If you have a complaint, concern, or dispute relating to these Terms or your interaction with us:
- Please contact us first by WhatsApp at +91 89578 04161 or in person at our boutique, so we can try to understand and resolve the issue directly.
- We will endeavour to respond to and resolve your concern within 14 business days.
- If we are unable to reach an amicable resolution, disputes may be referred to consumer dispute redressal mechanisms under the Consumer Protection Act, 2019, or resolved through the courts of Kanpur as specified above.
Amendments to These Terms
We reserve the right to modify, update, or replace any part of these Terms at any time and without prior notice, by posting the revised Terms on this page. The "Last updated" date at the top of this page reflects when the most recent changes were made. We encourage you to check this page periodically. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms or our services, please reach out to us:
- Solitaire Jewellery Boutique
- Lane of Skin Mantraa, 113/65B, Behind Hotel Royal Cliff, Khalasi Line, Swaroop Nagar, Kanpur, Uttar Pradesh 208002, India
- WhatsApp: +91 89578 04161
- Hours: Monday to Saturday, 12 noon to 8 PM IST
Last updated 1 July 2026